Privacy
Last updated 19 August 2026
Clueless reads part of your screen when you ask it to. That is the whole product, so it is worth being exact about what leaves your machine and what happens to it.
What Clueless captures
Only the region you draw, only when you draw it. There is no background capture, no always-on recording, and no capture when the app is idle. Pressing the hotkey arms a selection; nothing is captured until you complete one.
Where that image goes
- Our server — the image is uploaded so it can be read and answered. It is held for the length of that one request and is not stored afterwards.
- Google Cloud Vision — to find the text in the image.
- OpenAI — to produce the answer. Their API terms apply to that request.
The screenshot itself is not written to a database or a storage bucket.
What is stored
- Your account — email address, and a sign-in identifier from Google if you use Google sign-in. Handled by Firebase Authentication.
- Your solves — the question text and the answer, so you can look back at them. Kept until you delete them or your account.
- Usage counts — how many solves you have used, to enforce the plan limit.
- Devices — a name and identifier per machine you sign in on, to enforce the device limit.
What is not done
Your solves are not published, shared with other users, sold, or used to advertise to you. There is no third-party analytics or tracking script in the desktop app.
Where it is kept
On Google Cloud, in the United States. Clueless is operated from Ontario, Canada, so your data crosses a border to be processed.
Your choices
You can delete individual solves in the app, or ask for your account and everything attached to it to be deleted by emailing cluelessai.ca@gmail.com. You can also ask for a copy of what is held about you.
Children
Clueless is not intended for anyone under 13, and accounts are not knowingly created for them.
Changes
If this policy changes in a way that affects what is collected or where it goes, the date above changes and the app will say so on next launch.